/* ============================================================================
   CRM Notify — Sistema de diseño "SaaS clínico premium"
   Todo scopeado a #moduloCrm para no afectar al resto de WireVet.
   Clases estructurales preservadas (las usa el JS): wire-tab(.wire-tab-active),
   crm-tab-badge, crm-pane-loader, crm-inbox(.show-thread/.show-client),
   crm-conv-item(.active/.is-nuevo), crm-badge-*, crm-dot-*.
   ============================================================================ */

#moduloCrm {
  --crm-font: 'Plus Jakarta Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  --crm-ink: #1b1f33;
  --crm-ink-soft: #3b4063;
  --crm-muted: #71778f;
  --crm-line: #e9ebf4;
  --crm-line-2: #f1f2f9;
  --crm-canvas: #f5f6fc;
  --crm-surface: #ffffff;

  --crm-primary: #5b4ee0;
  --crm-primary-ink: #4137bd;
  --crm-primary-soft: rgba(91, 78, 224, .10);
  --crm-primary-grad: linear-gradient(135deg, #6d5ef0 0%, #4f43d6 100%);

  --crm-wa: #25d366;
  --crm-wa-ink: #0f7d5a;
  --crm-wa-soft: rgba(37, 211, 102, .12);

  --crm-success: #16a34a;
  --crm-danger: #e5484d;
  --crm-warning: #d9930a;
  --crm-info: #2f6fed;

  --crm-radius: 18px;
  --crm-radius-md: 14px;
  --crm-radius-sm: 10px;
  --crm-shadow: 0 1px 2px rgba(20, 23, 46, .04), 0 14px 34px -20px rgba(20, 23, 46, .22);
  --crm-shadow-sm: 0 1px 2px rgba(20, 23, 46, .05), 0 6px 16px -12px rgba(20, 23, 46, .25);

  font-family: var(--crm-font);
  color: var(--crm-ink);
  background:
    radial-gradient(120% 80% at 0 0, #eef0fb 0, rgba(245, 246, 252, 0) 42%),
    var(--crm-canvas);
  border-radius: 22px;
  padding: 18px;
}

@media (min-width: 768px) { #moduloCrm { padding: 22px 24px; } }

#moduloCrm * { font-family: inherit; }
#moduloCrm .text-primary { color: var(--crm-primary-ink) !important; }
#moduloCrm .text-muted { color: var(--crm-muted) !important; }

/* ===================== APP BAR ===================== */
.crm-appbar {
  display: flex; align-items: center; justify-content: space-between; gap: 14px;
  flex-wrap: wrap; margin-bottom: 18px;
}
.crm-appbar-brand { display: flex; align-items: center; gap: 14px; min-width: 0; }
.crm-appbar-icon {
  width: 50px; height: 50px; border-radius: 15px; flex: 0 0 auto;
  display: flex; align-items: center; justify-content: center;
  background: var(--crm-primary-grad); color: #fff; font-size: 1.4rem;
  box-shadow: 0 10px 22px -10px rgba(79, 67, 214, .65);
}
.crm-appbar-title {
  font-size: clamp(1.2rem, 2.4vw, 1.55rem); font-weight: 800; letter-spacing: -.02em;
  margin: 0; color: var(--crm-ink); line-height: 1.1;
}
.crm-appbar-sub { margin: 2px 0 0; font-size: .82rem; color: var(--crm-muted); font-weight: 500; }
.crm-appbar-chip {
  display: inline-flex; align-items: center; gap: 7px; flex: 0 0 auto;
  font-size: .72rem; font-weight: 700; letter-spacing: .02em;
  color: var(--crm-wa-ink); background: var(--crm-wa-soft);
  border: 1px solid rgba(37, 211, 102, .22); padding: 7px 13px; border-radius: 999px;
}
.crm-pulse {
  width: 8px; height: 8px; border-radius: 50%; background: var(--crm-wa);
  box-shadow: 0 0 0 0 rgba(37, 211, 102, .5); animation: crmPulse 2s infinite;
}
@keyframes crmPulse {
  0%   { box-shadow: 0 0 0 0 rgba(37, 211, 102, .5); }
  70%  { box-shadow: 0 0 0 7px rgba(37, 211, 102, 0); }
  100% { box-shadow: 0 0 0 0 rgba(37, 211, 102, 0); }
}

/* ===================== TAB BAR (segmented) ===================== */
.crm-tabbar {
  display: flex; gap: 4px; padding: 5px; margin-bottom: 20px;
  background: #eceef8; border: 1px solid var(--crm-line);
  border-radius: 15px; overflow-x: auto; scrollbar-width: none;
}
.crm-tabbar::-webkit-scrollbar { display: none; }
#moduloCrm .wire-tab {
  flex: 1 0 auto; display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  border: none; background: transparent; color: var(--crm-muted);
  font-weight: 600; font-size: .87rem; padding: 10px 18px; border-radius: 11px;
  white-space: nowrap; cursor: pointer; transition: color .18s ease, background .18s ease, box-shadow .18s ease, transform .12s ease;
}
#moduloCrm .wire-tab i { font-size: 1rem; opacity: .85; }
#moduloCrm .wire-tab:hover { color: var(--crm-ink); background: rgba(255, 255, 255, .6); }
#moduloCrm .wire-tab:active { transform: translateY(1px); }
#moduloCrm .wire-tab-active {
  color: var(--crm-primary-ink); background: var(--crm-surface);
  box-shadow: 0 6px 16px -8px rgba(20, 23, 46, .28); font-weight: 700;
}
#moduloCrm .wire-tab-active i { opacity: 1; color: var(--crm-primary); }
.crm-tab-badge {
  font-size: .6rem; font-weight: 800; background: var(--crm-danger) !important; color: #fff !important;
  border-radius: 999px; padding: .2em .45em; margin-left: 2px;
}

/* ===================== LOADER / PANES ===================== */
#myTabContent > .tab-pane:not(.active) { display: none; }
.crm-pane-loader { text-align: center; color: var(--crm-muted); padding: 60px 10px; min-height: 200px; }
.crm-pane-loader p { margin: 14px 0 0; font-size: .85rem; font-weight: 500; }
.crm-spinner {
  width: 34px; height: 34px; border-radius: 50%; display: inline-block;
  border: 3px solid var(--crm-primary-soft); border-top-color: var(--crm-primary);
  animation: crmSpin .7s linear infinite;
}
@keyframes crmSpin { to { transform: rotate(360deg); } }

/* ===========================================================================
   CAPA DE COMPONENTES (scopeada): reestiliza el markup Bootstrap de los parciales
   =========================================================================== */

/* Tarjetas */
#moduloCrm .card {
  border: 1px solid var(--crm-line); border-radius: var(--crm-radius-md);
  background: var(--crm-surface); box-shadow: var(--crm-shadow-sm);
}
#moduloCrm .card.shadow-sm { box-shadow: var(--crm-shadow-sm) !important; }
#moduloCrm .card-header {
  background: transparent; border-bottom: 1px solid var(--crm-line-2);
  font-weight: 700; color: var(--crm-ink); padding: .85rem 1.1rem;
}
#moduloCrm .card-body { padding: 1.1rem; }
#moduloCrm .card-footer { background: transparent; border-top: 1px solid var(--crm-line-2); }
#moduloCrm .bg-light { background: var(--crm-canvas) !important; }
#moduloCrm hr { border-color: var(--crm-line-2); }

/* Títulos de sección */
#moduloCrm h5, #moduloCrm h6 { font-weight: 700; letter-spacing: -.01em; color: var(--crm-ink); }
#moduloCrm h5 { font-size: 1.02rem; }

/* Botones */
#moduloCrm .btn { border-radius: var(--crm-radius-sm); font-weight: 600; letter-spacing: .005em; transition: filter .15s ease, transform .12s ease, box-shadow .15s ease; }
#moduloCrm .btn:active { transform: translateY(1px); }
#moduloCrm .btn-sm { border-radius: 9px; }
#moduloCrm .btn-primary {
  background: var(--crm-primary-grad); border: none;
  box-shadow: 0 8px 18px -9px rgba(79, 67, 214, .7);
}
#moduloCrm .btn-primary:hover { filter: brightness(1.05); box-shadow: 0 10px 22px -9px rgba(79, 67, 214, .8); }
#moduloCrm .btn-success { background: var(--crm-success); border: none; box-shadow: 0 8px 18px -10px rgba(22, 163, 74, .7); }
#moduloCrm .btn-danger { background: var(--crm-danger); border: none; }
#moduloCrm .btn-outline-primary { color: var(--crm-primary-ink); border-color: var(--crm-primary); }
#moduloCrm .btn-outline-primary:hover { background: var(--crm-primary); border-color: var(--crm-primary); }
#moduloCrm .btn-outline-secondary { color: var(--crm-ink-soft); border-color: var(--crm-line); }
#moduloCrm .btn-outline-secondary:hover { background: var(--crm-ink); border-color: var(--crm-ink); color: #fff; }
#moduloCrm .btn-link { color: var(--crm-primary-ink); }

/* Formularios */
#moduloCrm .form-control, #moduloCrm .custom-select {
  border: 1px solid var(--crm-line); border-radius: var(--crm-radius-sm);
  color: var(--crm-ink); background: #fbfcff; transition: border-color .15s ease, box-shadow .15s ease;
}
#moduloCrm .form-control:focus, #moduloCrm .custom-select:focus {
  border-color: var(--crm-primary); box-shadow: 0 0 0 3px var(--crm-primary-soft); background: #fff;
}
#moduloCrm .form-control::placeholder { color: #aab; }
#moduloCrm label { font-weight: 600; color: var(--crm-ink-soft); }
#moduloCrm .input-group-text { background: var(--crm-canvas); border-color: var(--crm-line); color: var(--crm-muted); border-radius: var(--crm-radius-sm); }
#moduloCrm .custom-control-input:checked ~ .custom-control-label::before { background: var(--crm-primary); border-color: var(--crm-primary); }

/* Tablas */
#moduloCrm .table { color: var(--crm-ink); margin-bottom: 0; }
#moduloCrm .table thead th {
  border: none; border-bottom: 1px solid var(--crm-line); background: var(--crm-canvas);
  text-transform: uppercase; font-size: .68rem; letter-spacing: .04em; color: var(--crm-muted);
  font-weight: 700; padding: .6rem .75rem; white-space: nowrap;
}
#moduloCrm .table tbody td { border-top: 1px solid var(--crm-line-2); padding: .6rem .75rem; vertical-align: middle; }
#moduloCrm .table-hover tbody tr:hover { background: var(--crm-primary-soft); }
#moduloCrm .table .badge { vertical-align: middle; }

/* Badges Bootstrap → pill suaves */
#moduloCrm .badge { font-weight: 700; border-radius: 999px; padding: .34em .7em; letter-spacing: .01em; }
#moduloCrm .badge-success { background: rgba(22, 163, 74, .13); color: #15803d; }
#moduloCrm .badge-danger  { background: rgba(229, 72, 77, .13); color: #c0353a; }
#moduloCrm .badge-warning { background: rgba(217, 147, 10, .15); color: #a96d05; }
#moduloCrm .badge-info    { background: rgba(47, 111, 237, .13); color: #1f5fd0; }
#moduloCrm .badge-secondary { background: #eceef6; color: #5b6178; }
#moduloCrm .badge-primary { background: var(--crm-primary-soft); color: var(--crm-primary-ink); }

/* Alerts */
#moduloCrm .alert { border: 1px solid transparent; border-radius: var(--crm-radius-sm); font-size: .86rem; }
#moduloCrm .alert-info { background: var(--crm-primary-soft); border-color: rgba(91, 78, 224, .18); color: var(--crm-primary-ink); }
#moduloCrm .alert-warning { background: rgba(217, 147, 10, .1); border-color: rgba(217, 147, 10, .22); color: #97640a; }

/* KPIs (cards con número) — refuerzo tipográfico */
#moduloCrm .card .h4, #moduloCrm .card h4 { font-weight: 800; letter-spacing: -.02em; }

/* Spinner de Bootstrap dentro del CRM con color de marca */
#moduloCrm .spinner-border, #moduloCrm .spinner-border-sm { color: var(--crm-primary); }

/* ===========================================================================
   CHAT — Bandeja de WhatsApp (inbox 3 columnas) · paleta actualizada
   =========================================================================== */

/* Badges de estado de conversación */
.crm-badge { font-weight: 700; padding: .26em .6em; border-radius: 999px; font-size: .68rem; line-height: 1.2; }
.crm-badge-nuevo      { background: var(--crm-primary-soft); color: var(--crm-primary-ink); }
.crm-badge-pendiente  { background: rgba(217, 147, 10, .15); color: #a96d05; }
.crm-badge-respondido { background: rgba(22, 163, 74, .14); color: #15803d; }
.crm-badge-cerrado    { background: #eceef6; color: #5b6178; }

.crm-inbox {
  display: grid; grid-template-columns: 330px 1fr 310px;
  height: calc(100vh - 320px); min-height: 480px;
  border: 1px solid var(--crm-line); border-radius: var(--crm-radius-md);
  overflow: hidden; background: var(--crm-surface); box-shadow: var(--crm-shadow-sm);
}
.crm-inbox-list   { border-right: 1px solid var(--crm-line); display: flex; flex-direction: column; min-width: 0; }
.crm-inbox-thread { display: flex; flex-direction: column; min-width: 0; background: #f6f7fc; }
.crm-inbox-client { border-left: 1px solid var(--crm-line); overflow-y: auto; background: var(--crm-surface); }

.crm-inbox-list-head { padding: .8rem; border-bottom: 1px solid var(--crm-line); }
.crm-inbox-filtros button { font-size: .7rem; flex: 1 1 auto; }
.crm-conv-list { overflow-y: auto; flex: 1; }

.crm-conv-item {
  display: flex; gap: .65rem; padding: .65rem .8rem; border-bottom: 1px solid var(--crm-line-2);
  cursor: pointer; transition: background .15s; position: relative;
}
.crm-conv-item:hover  { background: var(--crm-canvas); }
.crm-conv-item.active { background: var(--crm-primary-soft); }
.crm-conv-item.active::before {
  content: ""; position: absolute; left: 0; top: 8px; bottom: 8px; width: 3px;
  border-radius: 0 3px 3px 0; background: var(--crm-primary);
}
.crm-conv-item.is-nuevo .crm-conv-name { font-weight: 800; }

.crm-conv-avatar {
  width: 42px; height: 42px; border-radius: 50%; flex: 0 0 42px;
  background: linear-gradient(135deg, #34c77a 0%, #128c7e 100%); color: #fff; font-weight: 700;
  display: flex; align-items: center; justify-content: center; font-size: .82rem; text-transform: uppercase;
}
.crm-avatar-lg { width: 66px; height: 66px; font-size: 1.25rem; }
.crm-conv-main { min-width: 0; flex: 1; }
.crm-conv-top, .crm-conv-bottom { display: flex; justify-content: space-between; align-items: center; gap: .4rem; }
.crm-conv-name { font-weight: 600; color: var(--crm-ink); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.crm-conv-time { font-size: .68rem; color: #aab; flex: 0 0 auto; }
.crm-conv-preview {
  font-size: .77rem; color: var(--crm-muted); white-space: nowrap; overflow: hidden;
  text-overflow: ellipsis; display: flex; align-items: center; min-width: 0;
}
.crm-conv-unread {
  flex: 0 0 auto; background: var(--crm-primary); color: #fff; font-size: .62rem; font-weight: 800;
  min-width: 18px; height: 18px; border-radius: 999px; display: inline-flex; align-items: center; justify-content: center; padding: 0 5px;
}
.crm-conv-dot { width: 8px; height: 8px; border-radius: 50%; display: inline-block; margin-right: .3rem; flex: 0 0 auto; }
.crm-dot-nuevo      { background: var(--crm-primary); }
.crm-dot-pendiente  { background: var(--crm-warning); }
.crm-dot-respondido { background: var(--crm-success); }
.crm-dot-cerrado    { background: #b7bdce; }

/* Hilo central */
.crm-thread-placeholder { flex: 1; display: flex; align-items: center; justify-content: center; color: var(--crm-muted); }
.crm-thread-active { display: flex; flex-direction: column; height: 100%; min-height: 0; }
.crm-thread-head { display: flex; align-items: center; padding: .7rem .95rem; background: var(--crm-surface); border-bottom: 1px solid var(--crm-line); flex: 0 0 auto; }
.crm-thread-head .min-w-0 { min-width: 0; }
.crm-thread-body {
  flex: 1 1 auto; overflow-y: auto; padding: 1.1rem; display: flex; flex-direction: column; gap: .45rem; min-height: 0;
  background:
    radial-gradient(120% 60% at 100% 0, rgba(91, 78, 224, .04) 0, rgba(91, 78, 224, 0) 40%),
    #f6f7fc;
}
.crm-thread-input { display: flex; flex-direction: column; padding: .7rem; background: var(--crm-surface); border-top: 1px solid var(--crm-line); flex: 0 0 auto; }
.crm-thread-input textarea { resize: none; max-height: 120px; overflow-y: auto; border-radius: 14px; }
.crm-thread-aviso { margin-bottom: .5rem !important; }
.crm-format-bar { align-self: flex-start; }
.crm-format-bar .crm-fmt { padding: .12rem .55rem; line-height: 1.2; color: var(--crm-text-soft, #6c757d); }
.crm-format-bar .crm-fmt:hover { color: var(--crm-text, #212529); }

.crm-msg { display: flex; flex-direction: column; max-width: 76%; }
.crm-msg-in  { align-self: flex-start; align-items: flex-start; }
.crm-msg-out { align-self: flex-end; align-items: flex-end; }
.crm-bubble {
  padding: .5rem .75rem; border-radius: 1rem; font-size: .87rem; line-height: 1.4;
  word-wrap: break-word; overflow-wrap: anywhere; white-space: pre-wrap; box-shadow: 0 1px 1px rgba(20, 23, 46, .05);
}
.crm-msg-in  .crm-bubble { background: #fff; border: 1px solid var(--crm-line); border-top-left-radius: .3rem; color: var(--crm-ink); }
.crm-msg-out .crm-bubble { background: #dcf6d2; border-top-right-radius: .3rem; color: #133a1c; }
.crm-msg-meta { font-size: .64rem; color: #9aa1b8; margin-top: 3px; }
.crm-bubble a { color: var(--crm-wa-ink); font-weight: 600; }

/* Ficha del cliente */
.crm-client-content { display: block; }
.crm-cli-section { padding: .85rem 1.05rem; border-bottom: 1px solid var(--crm-line-2); }
.crm-cli-title { font-size: .7rem; text-transform: uppercase; letter-spacing: .05em; color: var(--crm-muted); margin-bottom: .55rem; font-weight: 700; }

/* RESPONSIVE: una sola columna en móvil/tablet con navegación */
@media (max-width: 991.98px) {
  .crm-inbox { grid-template-columns: 1fr; height: calc(100vh - 260px); }
  .crm-inbox-thread, .crm-inbox-client { display: none; }
  .crm-inbox.show-thread .crm-inbox-list   { display: none; }
  .crm-inbox.show-thread .crm-inbox-thread { display: flex; }
  .crm-inbox.show-client .crm-inbox-list   { display: none; }
  .crm-inbox.show-client .crm-inbox-thread { display: none; }
  .crm-inbox.show-client .crm-inbox-client { display: block; }
}

@media (max-width: 575px) {
  #moduloCrm { padding: 14px; border-radius: 16px; }
  .crm-appbar-icon { width: 44px; height: 44px; font-size: 1.2rem; }
}